Privacy Policy

Version 2.0 | Effective: January 27, 2026

Privacy Policy

Last Updated: January 27, 2026

This Privacy Policy describes how Preon TV ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our service (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Service.

Information You Provide Directly

Account Information:

Email address (required)
Username or display name
Password (encrypted and never stored in plain text)
Profile information (optional, such as avatar, bio, favorite shows)
Date of birth or age confirmation (to verify you meet minimum age requirements)

User-Generated Content:

Quiz responses and scores
Shows you engage with
Badges earned and achievements
Comments, posts, or other content you create and share with other users
User-submitted trivia questions, answers, or quiz content
Reports or flags you submit regarding other users, content, or potential violations of our Terms of Service
Feedback and support inquiries you submit

Communication Preferences:

Email notification settings
Marketing and engagement email opt-in/opt-out status
Preferred communication frequency
Language and timezone preferences

Competition and Prize Information (if applicable):

Leaderboard participation and rankings
Competition entries, participation, and results
Prize selection and preferences
Shipping address for physical prizes
Tax identification information (e.g., Social Security number or tax ID) for prizes exceeding $600 in value within a calendar year, as required by applicable law
Eligibility information for contests or sweepstakes

Payment Information (if applicable in the future):

Billing address
Payment method details (processed securely through third-party payment processors; we do not store complete credit card numbers)

Information Collected Automatically

When you use the Service, we automatically collect certain information:

Usage Data:

Pages or features you access
Quizzes you take and your performance
Time spent on the Service
Frequency of use
Search queries and interactions
Click and navigation patterns
Referring/exit pages
Interactions with other users, including comments, replies, and engagement with user-submitted content
Reports or flags submitted and their outcomes
Competition and leaderboard activity

Device and Technical Information:

IP address
Browser type and version
Device type (mobile, tablet, desktop)
Operating system
Unique device identifiers
Screen resolution
Internet service provider
General location information (country, state, or city level based on IP address)

Cookies and Similar Technologies:

We use cookies, web beacons, pixels, and similar tracking technologies to:

Keep you logged in
Remember your preferences
Analyze how you use the Service
Provide personalized content
Measure the effectiveness of our features

For more information about cookies and how to control them, see Section 8 below.

Information from Third Parties

We may receive information about you from third parties:

Social Media: If you connect your account to social media platforms, we may receive profile information you've made public
Analytics Providers: We use third-party analytics services (such as Google Analytics) that may collect information about your use of the Service
Fraud Prevention Services: We may use third-party services to help prevent fraudulent account creation and abuse
TV Show Data Providers: We use TVMaze and TheTVDB to obtain TV show metadata, episode information, and cast/character data to enhance your quiz experience
Third-Party Services: When you click links to third-party websites, streaming platforms (such as Netflix, Hulu, Disney+, YouTube), or music services (such as Spotify), those third parties may collect information about you in accordance with their own privacy policies. We are not affiliated with these services and are not responsible for their data practices.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving the Service

Create and manage your account
Process quiz submissions and calculate scores
Track your progress, achievements, and badges
Provide leaderboard functionality and competition features
Manage competitions, prizes, and giveaways
Process and fulfill prize awards, including shipping and tax reporting
Display user-submitted trivia and content to other users
Process reports and flags submitted by users regarding content or conduct violations
Moderate user interactions and enforce community standards
Personalize your experience and recommend content
Respond to your support requests and inquiries
Maintain, improve, and develop new features for the Service
Debug and fix technical issues
Conduct research and analysis to understand user behavior
Generate AI-powered content including trivia questions, character information, episode summaries, and soundtrack recommendations
Transcribe audio content for accessibility and content generation
Verify facts and ensure accuracy of quiz content

Communications

Transactional Communications (based on contract performance - no opt-in required):

Send account verification emails (may come as first quiz result)
Send password reset instructions
Notify you of critical security or service updates
Respond to your inquiries and requests
Send important legal or policy updates
Notify you of pioneer claims for shows
Notify you of Competition results, Prize awards, eligibility determinations, or disqualifications
Request tax information or shipping details for prize fulfillment
Notify you of actions taken in response to reports you filed or reports filed against you

Marketing and Engagement Communications (based on your explicit consent):

Notify you of leaderboard placements and achievements
Send quiz results and scores
Alert you to new quizzes for shows you follow
Send product updates and feature announcements
Send weekly recap digests and recommendations
Share promotional offers and special events
Provide community updates and highlights
Notify you of new competitions or prize opportunities

Legal and Security Purposes

Comply with legal obligations, court orders, and regulatory requirements
Enforce our Terms of Service and other policies
Protect against fraud, unauthorized transactions, claims, and other liabilities
Prevent, detect, and investigate security incidents and other malicious activities
Investigate and respond to reports of user misconduct, harassment, or violations of community standards
Take action against users who violate our Terms of Service or engage in harmful conduct
Protect the rights, property, or safety of Preon TV, our users, or others

Business Operations

Conduct analytics and research
Manage our business operations
Perform accounting, auditing, and financial management
Aggregate and anonymize data for statistical analysis
Prepare reports and conduct data analysis

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for collecting and using your personal information depends on the specific information and context:

Contract Performance (Article 6(1)(b)):

Processing necessary to provide the Service you've requested
Creating and managing your account
Sending transactional emails (quiz results, security alerts, password resets)
Processing competition entries and prize awards
Fulfilling prize obligations (shipping, tax reporting)

Consent (Article 6(1)(a)):

Marketing and engagement emails
Optional cookies and tracking (except strictly necessary cookies)
You may withdraw consent at any time through your account settings or by clicking unsubscribe links

Legitimate Interests (Article 6(1)(f)):

Improving and developing the Service
Detecting and preventing fraud and abuse
Network and information security
Analytics and understanding user behavior
Internal administrative purposes
Moderating user-generated content and user interactions
Investigating reports of misconduct

Legal Obligation (Article 6(1)(c)):

Complying with legal requirements
Responding to lawful requests from authorities
Enforcing legal claims
Tax reporting for prizes exceeding legal thresholds

You have the right to object to processing based on legitimate interests. See Section 11 for more information about your rights.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers and Business Partners

We share information with third-party service providers who perform services on our behalf:

Email Service Providers:

Resend
Purpose: Sending transactional emails (password resets, account notifications, pioneer claims)
Data shared: Email address, name, notification content
Privacy policy: https://resend.com/privacy

Database and Backend Infrastructure:

Supabase (via Lovable Cloud)
Purpose: Database management, user authentication, file storage, and backend functionality
Data shared: Account information, user-generated content, authentication data, uploaded files
Privacy policy: https://supabase.com/privacy

AI and Content Generation Services:

OpenAI: Audio transcription (Whisper API) and AI-powered features
Anthropic (Claude): AI content generation including character descriptions, trivia questions, episode content, soundtrack recommendations
Perplexity AI: Trivia question generation and fact-checking

IMPORTANT: We do NOT share your personal information with AI services. We only share show metadata, quiz parameters, and content generation requests. These services help us create quiz questions and content, but do not have access to your account details, quiz scores, or personal data.

TV Show Metadata Providers:

TVMaze and TheTVDB
Purpose: TV show data, episode information, cast and character data
Data shared: Show search queries, episode requests (no personal user data)
Privacy policies: https://www.tvmaze.com/privacy and https://thetvdb.com/privacy-policy
Note: TVMaze and TheTVDB are credited in our footer

Music and Media Services:

Spotify: Soundtrack metadata and links to music featured in TV shows
YouTube (Google): Video search and embedding for show-related content
Data shared: Search queries, video view data when you watch embedded videos (no personal user data for searches)
Privacy policies: https://www.spotify.com/legal/privacy-policy/ and https://policies.google.com/privacy

Analytics Providers:

Google Analytics
Purpose: Understanding usage patterns and improving the Service
Data shared: Usage data, device information, anonymized identifiers
Privacy policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

Cloud Hosting Providers:

AWS (via Supabase infrastructure) and Supabase (via Lovable Cloud)
Purpose: Hosting and storing Service data
Data shared: All data necessary to operate the Service
Privacy policies: https://aws.amazon.com/privacy/ and https://supabase.com/privacy

Customer Support Tools:

Purpose: Managing support tickets and user inquiries
Data shared: Email, support inquiry details, account information

All third-party service providers are contractually required to:

Use your information only for the purposes we specify
Protect your information with appropriate security measures
Not use your information for their own marketing purposes
Comply with applicable data protection laws

Public Information

Certain information may be publicly visible on the Service:

Your username or display name
Your profile picture or avatar
Shows you've claimed (if you choose to make this public)
Leaderboard rankings
Public comments or posts you make
User-submitted trivia content you contribute

You can control what information is public through your privacy settings. Please be aware that once information is made public or shared with other users, we cannot control how those users may use or further share that information.

Legal Requirements and Protection

We may disclose your information if required to do so by law or in response to:

Valid legal processes (subpoenas, court orders, warrants)
Government or regulatory requests
Legal claims or disputes
Protection of our rights, property, or safety
Protection of our users' rights, property, or safety
Prevention of fraud, security threats, or illegal activity
Investigation of reports or complaints regarding user conduct or violations of our Terms of Service

Business Transfers

If Preon TV is involved in a merger, acquisition, asset sale, bankruptcy, or similar business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Aggregated or De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. For example, we might share statistics about quiz completion rates or popular shows.

5. Email Communications

We send two distinct types of emails, each governed by different legal requirements:

Transactional Emails (No Opt-In Required)

These emails are necessary for providing the Service and include:

Account and Security:

Account verification and confirmation
Password reset instructions
Security alerts and notifications
Changes to your account settings

Service-Related:

Quiz results and scores you've requested
Pioneer claim notifications for shows
System notifications about Service functionality
Critical service updates or outages
Important changes to our Terms of Service or Privacy Policy

Support:

Responses to your support requests
Follow-up on inquiries you've submitted

Legal Basis: These emails are sent based on contract performance (GDPR Article 6(1)(b)) or legal obligation (GDPR Article 6(1)(c)). You cannot opt out of these emails while maintaining an active account, as they are essential to providing the Service.

Marketing and Engagement Emails (Opt-In Required)

These emails are optional and require your explicit consent:

Engagement Notifications:

Leaderboard placements and achievement alerts
New quiz announcements for shows you follow or have claimed
Friend activity and social features
Personalized content recommendations

Marketing Communications:

Product updates and new feature announcements
Weekly recap digests
Promotional offers and special events
Newsletter and community highlights
Tips and best practices for using the Service

Legal Basis: These emails are sent based on your explicit consent (GDPR Article 6(1)(a)).

How to Opt-In

We collect consent for marketing and engagement emails through:

Post-Quiz Prompts: After completing your first quiz, you may see an optional prompt asking if you'd like to receive notifications
Account Settings: You can opt in at any time through your email preferences at preontv.com/settings
Email Preference Center: Links in emails we send you
In-App Notifications: Occasional prompts offering to enable specific notification types

We will never automatically enroll you in marketing emails. You must actively opt in.

Managing Your Email Preferences

You have complete control over the marketing and engagement emails you receive:

Account Settings:

Visit preontv.com/settings to manage all your email preferences with granular controls:

Leaderboard and achievement notifications: On/Off
New quizzes for followed shows: On/Off
Product announcements and updates: On/Off
Weekly digests: On/Off
Promotional emails: On/Off

Unsubscribe Links:

Every marketing email includes a clear unsubscribe link that allows you to opt out immediately

Email Preferences:

Many emails include a "Manage Preferences" link where you can adjust specific types of emails without unsubscribing from all communications

Contact Us:

Email Drew@preontv.com to update your preferences or request removal from all marketing emails

Processing Time: Changes to your preferences take effect immediately. Unsubscribe requests are processed within 10 business days as required by CAN-SPAM.

Important Note: Unsubscribing from marketing emails will not affect transactional emails necessary for your account.

Withdrawal of Consent

For marketing emails, you may withdraw your consent at any time:

Withdrawing consent does not affect the lawfulness of any processing we conducted prior to withdrawal
After withdrawal, we will stop sending marketing emails but will continue sending necessary transactional emails
We retain your withdrawal preference indefinitely to ensure we don't accidentally re-subscribe you

Email Compliance

We comply with all applicable email regulations:

CAN-SPAM Act (United States):

All commercial emails include our physical mailing address
Clear identification of emails as advertisements (when applicable)
Prominent and functional unsubscribe mechanism in every marketing email
Opt-out requests honored within 10 business days
We do not use deceptive subject lines or false header information

GDPR (European Union/United Kingdom):

Explicit opt-in consent required before sending marketing emails
Clear information about the purpose of emails at the point of collection
Easy withdrawal of consent at any time
Consent records maintained for accountability
Separate consent for different types of marketing communications

CASL (Canada):

Express consent obtained before sending commercial electronic messages
Clear identification of sender
Functioning unsubscribe mechanism in every message
Consent records maintained for minimum 3 years

Spam Act 2003 (Australia):

Consent obtained before sending commercial emails
Clear identification of sender in all emails
Functional unsubscribe facility in every commercial message
Unsubscribe requests honored within 5 business days

Third-Party Email Service Providers

We use Resend to send emails on our behalf.

Resend:

Has access to your email address and communication preferences
Is contractually required to use your information solely for sending our emails
Must maintain appropriate security measures to protect your information
Cannot use your information for their own marketing purposes
Must comply with applicable data protection laws

For more information about how Resend handles your data, please review their privacy policy: https://resend.com/privacy

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Data

While Your Account is Active:

We retain all account information, quiz data, preferences, and user-generated content
You can access, update, or delete most of your information through your account settings

After Account Deletion:

Most personal information is deleted within 30 days
Some information may be retained for up to 90 days in backup systems
We may retain certain information longer if required for legal, tax, or regulatory purposes

Specific Retention Periods

Email Communication Preferences:

Active preferences: Retained while your account is active
Unsubscribe/opt-out preferences: Retained indefinitely to ensure we don't accidentally re-subscribe you
After account deletion: Opt-out preferences retained for 10 years

Quiz Data and Scores:

Retained while your account is active
Deleted within 30 days of account closure
Aggregated, anonymized statistical data may be retained indefinitely

Support Communications:

Retained for 3 years after resolution to help with future inquiries and improve our service
May be retained longer if related to legal matters

Usage and Analytics Data:

Individual usage data: Retained for 24 months
Aggregated, anonymized data: May be retained indefinitely

Financial and Transaction Records:

If applicable, retained for 7 years to comply with tax and accounting requirements

Competition and Prize Data:

Competition entries and results: Retained while your account is active
Prize fulfillment information (shipping, tax): Retained for 7 years to comply with tax and accounting requirements
Leaderboard rankings: Retained while account is active; aggregated data may be retained indefinitely
Tax documentation: Retained for 7 years as required by law

User Reports and Moderation Data:

Reports you file: Retained for 3 years after resolution
Reports filed against you: Retained for 3 years after resolution
Moderation actions and account warnings: Retained while account is active and for 3 years after account closure

Legal Holds

If information is subject to a legal hold, investigation, or dispute, we retain it until the matter is resolved.

Data Minimization

We regularly review the data we hold and delete information that is no longer necessary for the purposes for which it was collected.

7. User Interactions and Community Data

When you interact with other users through the Service, certain information may be collected, used, and shared:

What We Collect

Comments, replies, and posts you make
Reports or flags you submit
User-submitted content you create
Your engagement with other users' content
Interactions through leaderboards, competitions, or community features

How It's Used

Displayed to other users as part of the community experience
Used to moderate content and enforce community standards
Used to investigate reports of misconduct
Used to improve the Service and understand user engagement patterns

What's Public

The following information may be publicly visible to other users:

Your username and profile information (if you choose to make it public)
Comments and posts you make
User-submitted trivia or content you contribute
Leaderboard rankings (if you participate)
Your engagement with community features (such as badges or achievements you choose to display)

Your Control

You can control your privacy settings through your account at preontv.com/settings
You can delete comments or posts you've made
You can report content or users that violate our Terms of Service
You can adjust what profile information is publicly visible

Our Limitations

Please be aware of the following limitations regarding user interactions and community data:

We do not monitor all user interactions in real-time
We cannot guarantee other users will respect your privacy
We are not liable for how other users use information you've shared publicly
Once you share information publicly or with other users, we cannot control how they use or further share that information
We may, but are not obligated to, take action on every report submitted
You cannot control how other users use or share information you've made public

For more information about user conduct and community standards, please see our Terms of Service.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Types of Cookies We Use

Strictly Necessary Cookies:

Purpose: Essential for the Service to function
Examples: Authentication cookies, security cookies, load balancing
Legal basis: Necessary for contract performance
Can you opt out? No - these are required for the Service to work

Preference/Functional Cookies:

Purpose: Remember your settings and preferences
Examples: Language preferences, display settings, notification preferences
Legal basis: Legitimate interest in providing personalized experience
Can you opt out? Partially - some preferences are necessary

Analytics/Performance Cookies:

Purpose: Understand how visitors use the Service
Examples: Google Analytics, page view tracking, feature usage metrics
Legal basis: Consent (EU/UK) or legitimate interest (US)
Can you opt out? Yes - through cookie banner or browser settings

Advertising/Marketing Cookies (if applicable):

Purpose: Deliver relevant advertisements
Legal basis: Consent
Can you opt out? Yes - through cookie banner or browser settings

Third-Party Cookies

We use third-party services that may set their own cookies:

Google Analytics:

Tracks usage patterns and demographics
Privacy policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

YouTube (Google):

May set cookies when you watch embedded videos
Privacy policy: https://policies.google.com/privacy

Managing Cookies

Cookie Banner:

When you first visit the Service, you'll see a cookie banner where you can accept or customize your cookie preferences.

Browser Settings:

Most browsers allow you to:

View and delete existing cookies
Block all cookies
Block third-party cookies only
Clear cookies when you close the browser

Note: Blocking all cookies may prevent you from using certain features of the Service.

Do Not Track:

Some browsers have "Do Not Track" features. Currently, there is no industry standard for how to respond to these signals. We do not currently respond to Do Not Track signals.

Other Tracking Technologies

Web Beacons/Pixels: Small electronic images that help us count users and understand usage patterns
Local Storage: HTML5 and other technologies that allow data to be stored on your device
Session Storage: Temporary storage that is cleared when you close your browser

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

Security Measures

Encryption:

Data in transit: Protected using TLS/SSL encryption (HTTPS)
Data at rest: Sensitive data encrypted in our databases
Passwords: Hashed and salted using industry-standard algorithms (never stored in plain text)

Access Controls:

Role-based access controls limit employee access to personal data
Multi-factor authentication required for administrative access
Regular access reviews and audit logs
Least-privilege principle applied to all systems

Infrastructure Security:

Firewalls and intrusion detection systems
Regular security patches and updates
Secure cloud hosting with reputable providers (Supabase, AWS)
Automated backups with encryption
Network segmentation and isolation

Application Security:

Regular security testing and vulnerability assessments
Secure development practices
Input validation and output encoding
Protection against common vulnerabilities (SQL injection, XSS, CSRF, etc.)

Organizational Measures:

Employee training on data protection and security
Confidentiality agreements with employees and contractors
Incident response procedures
Regular security audits and assessments
Data processing agreements with third-party processors

Your Responsibility

Security is a shared responsibility. You can help protect your account by:

Creating a strong, unique password
Not sharing your password with others
Using two-factor authentication if available
Logging out when using shared computers
Keeping your contact information up to date
Reporting suspicious activity immediately

Data Breaches

Despite our efforts, no security measures are perfect. In the unlikely event of a data breach:

We will investigate immediately and take steps to mitigate the breach
We will notify affected users without undue delay (within 72 hours for GDPR)
We will notify relevant supervisory authorities as required by law
We will provide information about the breach, affected data, and recommended actions

If you believe your account has been compromised, contact us immediately at Drew@preontv.com

10. International Data Transfers

Preon TV is based in the United States of America. If you access the Service from outside the United States of America, your information will be transferred to, stored, and processed in the United States of America.

Legal Mechanisms for Transfers

European Economic Area (EEA), UK, and Switzerland:

If you are located in the EEA, UK, or Switzerland, we transfer your personal data outside these regions only when:

Adequacy Decision: The destination country has been deemed to provide adequate protection by the European Commission
Standard Contractual Clauses (SCCs): We use EU Standard Contractual Clauses approved by the European Commission with our service providers
Your Consent: You have explicitly consented to the transfer
Necessary for Contract Performance: The transfer is necessary to provide the Service you've requested

We ensure that appropriate safeguards are in place to protect your personal data during international transfers. This includes Standard Contractual Clauses for prize fulfillment services and third-party shipping carriers when applicable.

Data Processing Agreement: Upon request, we can provide copies of the relevant data transfer mechanisms we use. Contact us at Drew@preontv.com

Your Rights Regarding International Transfers

If you are in the EEA, UK, or Switzerland, you have the right to:

Obtain information about the safeguards we use for international transfers
Request a copy of the Standard Contractual Clauses we use
Lodge a complaint with your local supervisory authority if you believe a transfer violates data protection law

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

Rights for All Users

Access Your Information:

View and download most of your account information through your account settings
Request a copy of all personal information we hold about you
This includes access to reports you've filed, reports filed against you, and any moderation actions taken on your account

Correct Your Information:

Update inaccurate or incomplete information through your account settings
Contact us to correct information you cannot update yourself

Delete Your Information:

Delete your account through account settings
Request deletion of specific information by contacting us

Opt-Out of Marketing:

Unsubscribe from marketing emails using the unsubscribe link
Manage email preferences in your account settings

Additional Rights for EEA, UK, and Swiss Users (GDPR)

Right to Access (Article 15): Request confirmation of whether we process your personal data and obtain a copy
Right to Rectification (Article 16): Correct inaccurate personal data
Right to Erasure/"Right to be Forgotten" (Article 17): Request deletion of your personal data when:
- It's no longer necessary for the purposes for which it was collected
- You withdraw consent and there's no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data was unlawfully processed
- Erasure is required to comply with a legal obligation
Right to Restriction of Processing (Article 18): Request we limit how we use your data in certain circumstances
Right to Data Portability (Article 20): Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller
Right to Object (Article 21):
- Object to processing based on legitimate interests
- Object to direct marketing at any time (we will stop immediately)
- Object to processing for research or statistical purposes
Right to Withdraw Consent (Article 7(3)): Withdraw consent at any time where processing is based on consent (doesn't affect lawfulness of processing before withdrawal)
Right Not to Be Subject to Automated Decision-Making (Article 22): Not be subject to decisions based solely on automated processing that produce legal or similarly significant effects (we currently do not engage in this type of processing)
Right to Lodge a Complaint: Lodge a complaint with your local supervisory authority if you believe we've violated data protection law
- Find your supervisory authority: https://edpb.europa.eu/about-edpb/board/members_en

Additional Rights for California Users (CCPA/CPRA)

Right to Know: Request information about the personal information we've collected, used, disclosed, or sold about you in the past 12 months
Right to Delete: Request deletion of personal information we've collected from you (subject to certain exceptions)
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising
Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes other than providing the Service
Right to Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment
Shine the Light: Request information about personal information shared with third parties for their direct marketing purposes (we do not share for this purpose)

Additional Rights for Other Jurisdictions

Canada (PIPEDA):

Right to access personal information
Right to challenge accuracy and completeness
Right to withdraw consent

Australia (Privacy Act):

Right to access and correct personal information
Right to make a complaint

Brazil (LGPD):

Similar rights to GDPR, including access, correction, deletion, and portability

How to Exercise Your Rights

Through Your Account:

Access, update, or delete most information directly through your account settings at preontv.com/settings

Email Request:

Written Request:

Mail us at:

Preon TV Inc.
8 The Green STE 11
Dover, DE 19901
United States

What We Need from You:

To verify your identity and process your request, please provide:

Your full name and email address associated with your account
Description of the right you wish to exercise
Any additional information needed to locate your data

Response Time:

We will acknowledge your request within 5 business days
We will respond substantively within 30 days (45 days for CCPA requests)
If we need more time, we'll inform you and provide a reason

No Fee (Usually):

We don't charge a fee to exercise your rights unless your request is clearly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee or refuse the request

Verification:

To protect your privacy, we must verify your identity before fulfilling requests. We may ask for additional information to confirm you are the account holder

Authorized Agents:

You may designate an authorized agent to make requests on your behalf. We will require written authorization from you and verification of the agent's identity

Limitations:

Some rights may be limited by law. For example, we may need to retain certain information to comply with legal obligations or defend against legal claims. We will explain any limitations when responding to your request.

12. Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Age Restrictions

Minimum age to use the Service: 13 years old
Users between 13-17 should have parental or guardian permission

What If We Learn We've Collected Children's Data?

If we learn that we have collected personal information from a child under 13 without verified parental consent:

We will delete that information as quickly as possible
We will terminate the account
We will not use the information for any purpose

Parents and Guardians

If you believe your child under 13 has provided us with personal information:

Contact us immediately at Drew@preontv.com
We will investigate and take appropriate action
We can provide information about what data we may have collected

Teen Privacy

For users aged 13-17:

We encourage parents/guardians to be involved in online activities
We apply the same privacy protections as for adult users
Parents/guardians may request access to or deletion of their teen's information by contacting us

Note: Different countries have different age requirements for digital services. We comply with local laws where applicable.

13. Third-Party Links and Services

No Affiliation with Third-Party Services

Preon TV is an independent company and is not affiliated with, owned by, operated by, or otherwise connected to any third-party streaming services, content providers, media platforms, networks, studios, or any other external service or entity referenced within the Service. This includes, but is not limited to, services such as Netflix, Hulu, Amazon Prime Video, Disney+, HBO Max, YouTube, Spotify, and any other streaming or content platform.

Any links to third-party services are provided solely for informational or contextual purposes and do not imply any affiliation, endorsement, sponsorship, or business relationship with those services. We do not receive compensation from any third-party service or platform in exchange for linking to or featuring that service, unless such an arrangement is explicitly disclosed.

When you click on links to third-party websites or services:

You are leaving the Preon TV Service
The third party may collect information about you in accordance with their own privacy policy
We have no control over and are not responsible for the third party's data practices
You should review the third party's privacy policy before providing any information

Our Responsibility

We Are Not Responsible For:

The privacy practices of third-party websites or services
Content or accuracy of third-party sites
Third-party data collection practices

What You Should Do:

Review the privacy policy of any third-party site you visit
Understand that providing information to third parties is at your own risk
Contact third parties directly with questions about their practices

Third-Party Services We Use

We integrate with or use the following third-party services:

Social Media Platforms:

If you connect your account to social media, those platforms may collect information about your use of the Service. Review their privacy policies:

Facebook: https://www.facebook.com/privacy
Twitter: https://twitter.com/privacy

Analytics Services:

Google Analytics: https://policies.google.com/privacy

Payment Processors:

Currently no payment processors are used. If we introduce paid features in the future, we will update this Privacy Policy and use secure third-party payment processors.

Single Sign-On (SSO)

If we offer SSO through third-party providers (Google, Facebook, etc.):

The provider will share basic profile information with us
We will only use this information as described in this Privacy Policy
You can revoke access through the third-party provider's settings
Review the provider's privacy policy to understand their practices

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You of Changes

Material Changes:

If we make material changes that significantly affect your privacy rights, we will:

Update the "Last Updated" date at the top of this Privacy Policy
Provide at least 30 days' notice through one or more of the following methods:
- Email notification to the address associated with your account
- Prominent notice on the Service (banner, popup, or alert)
- In-app notification when you log in

Non-Material Changes:

For minor changes (typo corrections, clarifications, formatting), we will:

Update the "Last Updated" date
Post the revised policy on our website
Not necessarily send individual notifications

What Constitutes a Material Change

Material changes include:

Significant changes to how we use your personal information
Changes to the types of information we collect
Changes in how we share your information
Reduction in your privacy rights or choices
Changes to data retention periods
Introduction of new tracking technologies

Your Acceptance of Changes

By continuing to use the Service after changes become effective, you accept the revised Privacy Policy. If you do not agree to the changes, you should:

Stop using the Service
Delete your account
Contact us with concerns at Drew@preontv.com

Accessing Previous Versions

Upon request, we can provide previous versions of this Privacy Policy. Contact us at Drew@preontv.com

Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The most current version will always be available at preontv.com/privacy

15. Contact Us and Data Protection Officer

General Privacy Questions

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices:

Email: Drew@preontv.com
Subject Line: Privacy Inquiry
Mailing Address:
Preon TV Inc.
8 The Green STE 11
Dover, DE 19901
United States

Data Protection Officer (DPO)

For EU/UK Users: If you have privacy concerns or wish to exercise your rights under GDPR, you may contact our Data Protection Officer:

Email: Drew@preontv.com
Subject Line: GDPR Request - Data Protection Officer

Note: Privacy inquiries are handled by our management team.

Response Time

We strive to respond to all privacy inquiries within:

5 business days: Acknowledgment of receipt
30 days: Substantive response (45 days for complex requests)

If we need additional time, we will inform you of the reason and expected timeline.

Supervisory Authority

EU/UK Users:

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local supervisory authority:

EU: Find your supervisory authority at https://edpb.europa.eu/about-edpb/board/members_en
UK: Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/

Other Jurisdictions:

California: California Attorney General's Office: https://oag.ca.gov/privacy/privacy-enforcement-complaints
Canada: Office of the Privacy Commissioner: https://www.priv.gc.ca/en/report-a-concern/
Australia: Office of the Australian Information Commissioner: https://www.oaic.gov.au/privacy/privacy-complaints

California Residents - Designated Methods for Rights Requests

California residents may submit requests to exercise CCPA/CPRA rights through:

Email: Drew@preontv.com (subject: "CCPA Request")

We do not discriminate against users who exercise their CCPA/CPRA rights.

By using Preon TV, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Updated: January 27, 2026